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Terms of Service

Last Updated: May 21, 2024

Welcome to RequestRelief.com. These Terms of Service ("Terms") govern your access to and use of the RequestRelief website (the "Website") and the services provided by RequestRelief ("Company," "we," "our," or "us"). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Website.

1. How the Website Works

What We Do

RequestRelief.com provides Website visitors with information on government grants and programs, consumer products, legal advocates, insurance providers, education, loans, household services, and other resources they may need from time to time (in each case, a “Resource”). These Resources are provided to interested persons by third-parties (collectively, “Resource Providers”). Resource Providers are not affiliated with Company and have their own contracts, rules, eligibility requirements, application fees, refund policies, and so forth as discussed more fully below.

What We Don't Do

We are NOT a Resource Provider. We don't sell products or services, we don't provide Resources, and we don't offer opinions on your eligibility for Resources. Instead, the Website exists to provide a single, easy-to-find starting point for persons looking for information on a variety of Resources. Importantly, we are not affiliated with any federal or state government or agency.

We do NOT collect money from you. The Website is provided for free to users like you. Company makes its money through affiliate commissions from Resource Providers. Thus, if you click on a link on the Website and/or submit your information on a Resource Provider's website, we may receive a commission. We don't accept payment from users, we don't fulfill orders, and we don't process requests for refunds or exchanges. If you have made a payment to a Resource Provider you found through the Website, payment or refund inquiries need to be raised directly with the Resource Provider.

We are NOT a credit reporting agency and do not make credit-based decisions. The availability of certain Resources may be based on your creditworthiness, but Company plays no role in accessing your credit report or making a credit-based decision. Whether you qualify for such a Resource is an issue to be resolved between you and the Resource Provider.

Company does NOT list or link to all available Resource Providers for a particular Resource. Company earns its money on the Website through affiliate commissions paid by certain Resource Providers. As such, we promote Resources for these Resource Providers and do not provide a comprehensive list of all Resource Providers or services that may be available to you.

Company does NOT provide legal or financial advice. Company's promotion of Resources should not be interpreted as legal or financial advice. The content on the Website is provided for informational purposes only. If you have a serious legal or financial issue, we encourage you to consult with a licensed professional before focusing your efforts on any related Resources.

2. Separate Resource Provider Terms

This Agreement applies to your use of the Website only. If apply for, purchase, or otherwise transact for a Resource from a Resource Provider, the terms of your transaction will be governed by a separate written agreement, application, terms and conditions, eligibility requirements, and/or other rules and restrictions between you and the Resource Provider. Company is not party to your agreement with any Resource Provider and has no ability to intervene regarding the same.

3. Privacy Policy

By using the Website, you represent and warrant that you have read and understood, and agree to be bound by, this Agreement and Company's Privacy Policy (the “Privacy Policy”), which is incorporated into this Agreement by reference. Company encourages you to frequently check the Privacy Policy for changes.

4. Eligibility

By accessing and/or using the Website, including by doing so after accessing this Agreement, you represent and warrant that you are at least 18 years old, and are otherwise legally qualified to enter into and form contracts under applicable law. If you are using the Website on behalf of a company, you further represent and warrant that you are authorized to act and enter into contracts on behalf of that company.

5. Changes to Terms and Privacy Policy

Internet technology and the applicable laws, rules, and regulations change frequently. Company reserves the right to change this Agreement and its Privacy Policy at any time upon notice to you (including by posting a new version, or, if the change is significant, sending you a change notice). It is your responsibility to review this Agreement and the Privacy Policy periodically.

6. License

Subject to your compliance with these Terms of Service, Company grants you a non-exclusive, non-sublicensable, revocable as stated in this Agreement, non-transferable license to access and use the Website. No part of the Website may be reproduced, duplicated, copied, modified, sold, resold, distributed, transmitted, or otherwise exploited for any commercial purpose without the prior express written consent of Company. All rights not expressly granted in this Agreement are reserved by Company. Without limitation, this Agreement grants you no rights to the intellectual property of Company or any other party, except as expressly stated in this Agreement. The license granted in this section is conditioned on your compliance with this Agreement. Your rights under this section will immediately terminate if, in the sole judgment of Company, you have breached any provision of this Agreement.

7. No Reliance on Third-Party Content

Opinions, advice, statements, or other information made available through the Website by third parties, including other users or Resource Providers, are those of their respective authors, and should not necessarily be relied upon. Those authors are solely responsible for their content. Company does not: (a) guarantee the accuracy, completeness, or usefulness of any third-party information accessible on or through the Website; or (b) adopt, endorse, or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by a third party through the Website.

8. Disclaimers

No Warranties

The Website and our services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, RequestRelief shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

9. Indemnification

You agree to indemnify, defend, and hold harmless RequestRelief, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. When we do, we will update the "Last Updated" date at the top of these Terms. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed about our updates.

11. Termination

We may terminate or suspend your access to the Website, without prior notice or liability, for any reason, including but not limited to your breach of these Terms. Upon termination, your right to use the Website will immediately cease.